Banking & Financial Services

Account Handler

Full Time

We have a fantastic opportunity for an experienced Account Handler to join our team in Maidstone. If you have a background in personal lines insurance and enjoy a fast-paced environment, Aston Lark may be the place for you

We are looking for a bright, personable, self-motivated individual for this role. You will be working within our Private Clients team and will have responsibility to deliver a highly personalised service to our customers. You will enjoy the challenge of removing complexity, so everything for the customer is made simple from negotiations through to renewals.

This role offers the opportunity to develop your technical knowledge further by working within a highly supportive and specialised team, who are committed to your career development.

What you will be doing:

Assist in achieving client retention targets by providing an excellent level of service.
Obtain renewal terms, mid-term adjustments or quotations, present to client and prepare required documentation.
Liaise with Account Executives to ensure an appropriate strategy for renewal is in place.
Undertake market mapping exercise to establish most competitive terms available.
Record all relevant information, correspondence, and documentation on Acturis You need to bring with you:

Experience of personal lines insurance
CII Certified would be advantageous – or willing to work towards the certification
Good negotiation and broking skills.
Excellent client service skills We can offer you:

Competitive salaries and a range of benefits.
Support initiatives: health & well-being, study support, employee assistance program, and employee network groups. Winner of ‘Insurance Broker of the Year’ at the British Insurance Awards 2021, Aston Lark is on a journey to become the most trusted Chartered insurance broker and employee benefits advisor in the industry. With over 1,600 employees across more than 55 offices in the UK and Ireland, 200,000 customers and £900m of GWP, our expertise is vast and spans all commercial sectors, industry-specific schemes, employee benefits consultancy, and a wide range of private client solutions, with a dedicated in-house claims team on hand when you need us the most