Manufacturing Operations

Barista Trainer – South and South East London

Full Time

About us: We’re born and bred in Glasgow. Our business was founded on the Clyde back in 1864, and we’re still here today. We are proud to roast exceptional coffee for thousands of cafés and hospitality businesses across the UK & Ireland.

Our workforce has grown to over 200 to support our expanding customer base, product range and service offering. We count some of the industry’s leading talents among our staff, from green coffee buyers and roasting technicians, to barista trainers and field engineers.

Do you want to join our team of top talent in an exciting and industry-leading organisation? Read on!

Position: Barista Trainer

Location: Field-based. The ideal candidate will live in or near Tunbridge Wells/Maidstone or surrounding area

Job Type: Full time, Permanent

Days: Monday to Friday

Salary: £21,937

Benefits: 28 days annual leave + 4 public holidays, company car, private medical cover, life insurance, private pension, staff discounts and more!

Purpose of Role:

An exciting opportunity has arisen for an experienced barista trainer to join our Training Team on a full-time permanent basis.

In your new role as Barista Trainer, you will visit our customer’s retail sites to analyse training needs, offer coaching and training support and help drive standards and quality to improve audit results and sales. You will have responsibility and accountability for carrying out coffee quality checks as well as delivering barista training to the staff on site. You will meet the training needs in line with the contracted terms, scheduling your time for planned and reactive training requirements.

As part of this team you would be required to:

Deliver training sessions of all levels at customer sites and in customer or Matthew Algie training centres
Audit area accounts each quarter to monitor progress & assess training needs in line with the brand standards
Deliver and evaluate external & internal training
Manage training requirements within designated area
Evaluate own performance to continually improve customer & colleague support
Desire to continually develop coffee knowledge & share with others
Act as an ambassador for the department and companyExperience:

Essential

Relevant experience in a hospitality environment
Full valid UK drivers licence with post-pass driving experience
Experience of administration, planning and organisation
Experience of working as a baristaDesirable:

Experience in retail sector
Experience in multi-site organisation or field-based role
Experience in a similar role as a senior barista or barista trainerSkills / Knowledge:

Excellent interpersonal skills to be able to build rapport with customers and colleagues across the organisation
Good written and oral communication skills
Computer Literate including use of word, power point, outlook, email and basic excel
Excellent planning and organisation skills to manage own workload to expected standards
Ability to deliver creative and engaging training sessions
Ability to identify different learning styles and adapt training to meet the needs of all trainees
Ability to demonstrate strong barista skills and efficiency
Good attention to detail and accuracy
Ability to follow direction and work within agreed parameters
Good listening skills

Personal Attributes:

Ability to work under pressure to meet deadlines and customer timeframes
Ability to work independently and as part of a team
Ability to be flexible to meet the needs of the team and the customer
Ability to handle work-based challenges, respond to last minute requests and problem solve
Punctual
A strong work ethic
Resilience – able to respond professionally and courteously to customer complaints while remaining composed
Personal motivation and enthusiasm

Application

If this sounds like you, then you could be the right fit for us! Please click APPLY, upload your CV and we’ll be in touch as soon as we can.

Thanks, from the Algie

Equal Opportunities:

We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.

Our selection for recruitment does not discriminate on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnicity, ethnic or national origin, religion or belief, sex or sexual orientation or gender reassignment status (protected characteristics).

Your experience may include: Barista, Barista Trainer, Coffee Excellence, Account Trainer, Training, Coffee Trainer, Coffee training, senior barista, coffee team leader, cafe team leader, barista manager