Community & Sport

Bothy Assistant – Fullers Mill Garden

Part Time

Bothy Assistant – Fullers Mill Garden (Part-Time)
Fullers Mill Garden, West Stow
The Company
Perennial is the nation’s only charity dedicated to helping people in horticulture. Together with our network of partners, we provide free support, information, advice, financial assistance and services for horticulturalists and their loved ones experiencing illness, disability, bereavement, family breakdown and financial difficulties.
We are now looking for a Bothy Assistant to join our team on a permanent, part-time basis, working 13 hours per week minimum.
The Benefits
– Salary of £8.91 per hour
– 25 days’ holiday per annum plus Bank Holidays (pro rata) increasing with long service
– Pension
– DIS benefit (3x salary)
– Sickness pay
– Well-established family friendly policies, including the ability to have extra unpaid leave
– Time off for dependants
If you have customer-facing experience, this is a superb opportunity to join our pioneering charity and take on a varied, engaging role.
This is an amazing opportunity to use your passion for cooking to help shape and grow our catering offering and contribute to our overall visitor experience.
So, if you’re eager to join a passionate, hard-working team and become a part of a charity that champions people in the horticulture industry, we want to hear from you!
The Role
As a Bothy Assistant, you will assist in the operation of the Bothy in a customer facing role.
You will provide a high level of customer service in everything you do, from visitor admissions and serving refreshments to processing till transactions.
After ensuring an exemplary level of hygiene in food preparation areas, you will take orders, prepare and serve refreshments.
You will greet visitors and members to the site and where appropriate, attempt to upsell our Perennial membership scheme.
Occasionally, you will supervise volunteers and together complete all necessary start-of-day/end-of-day duties.
About You
To be considered as a Bothy Assistant, you will need:
– Good all-round working experience in a public facing role
– Excellent interpersonal and motivational skills
– Good IT skills (MS Office)
– Good organisational skills
Good experience in a food handling role would be beneficial to your application, as would experience in a role working with / alongside volunteers. A working knowledge of health and safety would also be an advantage, as would knowledge of plants.
An interest in gardens, gardening and/or visitor attractions would be desirable, as would a flexible approach towards working arrangements. Additionally, specialist or professional training in an area such as food service, H&S, food safety or customer service would be equally favourable.
Working hours:
Saturday: 10:30am – 5:30pm (including 30 minute unpaid lunch break)
Sunday: 10:30am – 5:30pm (including 30 minute unpaid lunch break)
The closing date for this role is the 13th February 2022.
Other organisations may call this role Customer Service Assistant, Waiter, Waitress, Front of House Team Member, Café Staff Member, Customer Assistant, Catering Assistant, or Customer Service Assistant.
Webrecruit and Perennial are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you’re ready to take on your next role as Bothy Assistant, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency