Banking & Financial Services

Business Analyst

Full Time

Are you looking to work within a dynamic and growing business? We have an exciting opportunity for a Business Analyst to join the group.

We believe that helping people unlock a better retirement starts with helping everyone in our organisation unlock their true potential and thrive. To do that, we’re mindful of staying true to the values that make us who we are, and proud of what we do.

Ambitious – To break ground to help our customers enjoy a better retirement.
Supportive – Relationships are key to everything we do.
Personal – Going above and beyond to offer exceptional service.
Integrity – Honest, true and transparent in all of our relationships.
Responsive – Whatever the challenge we’ll deliver the right result.
Expert – Experts in our field, our thirst for knowledge never stops.

As a Business Analyst within Key Group, you will be responsible for;

Being the key point of contact between Change (both internal and external) and the business for system / application and process improvement changes across the group in line with strategic objectives.
To analyse, document and support solutions for all business areas and to draft business requirement for peer review & sign off either via business requirement documents or user stories.
To design, model and implement new or modified system functionality and process improvement across the group via Visio/process modelling tools.
The Business Analyst will assist in the co-ordination of project team members, resource within the group and third-party companies. Facilitate requirements gathering workshops, document outputs & own change requirements through to business acceptance.
Manage the customer / partners expectations by regular contact and business requirements progress updates and where necessary meetings.
Ensure that all relevant and appropriate standards and legislative requirements are adhered to at all time’s working closely with our in-house compliance team.We welcome applications from candidates with any of the following skills or attributes: Business Analyst, Project Management, Change Management, Stakeholder Management, Document Control, Implementation, Compliance, Financial Services, B2C, Communication | Negotiation


23 days annual leave increasing with length of service / Ability to purchase additional annual leave / Health care plan / EAP / Hybrid working / Career development and progression / Charity Day / Life assurance

Additional Information

Based out of head offices in Fulwood, Preston. Permanent, full-time role (37.5 hour per week). Hybrid working, 3 days in the office, 2 days from home.

Essential Skills

What are we looking for?

Good knowledge of the UK mortgage industry and products would be advantageous (although not essential) along with previous experience of working in a FS environment.
Demonstrable track record in a similar role within an SME, in particular working in a Business to Consumer organisation.
Able to translate business requirements to business area and 3rd parties.
Proven ability in conducting meetings with key stakeholders to the business to capture requirements, establish user needs and gather all information required.
Proven ability in translating people’s ideas into tangible solutions.
Exceptional written, communication and interpersonal skills with the ability to communicate at high levels to key personnel.
Able to contribute to business success including business process development or improvement.
Self-motivated with the desire and ability to manage under pressure in a fast-paced environment.
Influencing and negotiation skills with the ability to maximise performance through others.If you are looking to transfer your skillset to a new challenge, then we want to hear from you!

About Company

Our purpose is to help people finance a better retirement. Our mission is to be the UK’s leading later life lending company. Our connected portfolio of brands comprises of Key, Key Partnerships, more2life, The Equity Release Experts and Air Group