Credit Controller

Not Specified

My client is a leader in their field and their credit control team has a requirement for a new credit controller with a primary function of collecting debts through a best in class customer service approach. The candidate will be joining a very motivated and dedicated team which thrive on driving debt down. Along with our customer services team the credit control team are our voice to our consumers so professionalism at all times is a must. If you are interested in joining an enthusiastic customer service led team then please read on …..

Duties and Responsibilities

* Responsible for own ledger ensuring all customers adhere to their payment terms

* Develop relationships with customers and solving any queries concerning their accounts

* Recovering outstanding debt by means of repetitive chasing

* Identify and monitoring customers who pose a financial risk to the customer

* Send overdue customers for disconnection whilst working within strict credit control processes

* Identifying ways in which the current processes and procedures can be improved

* Ad-hoc reporting

* Admin Duties

Skills and Experience

* Experience of a customer focused approach to credit control

* Experience of managing a ledger

* Proven ability to reduce debt whilst maintaining good customer relationships

* Self-motivated

* Excellent verbal and written communication skills

* Good arithmetic skills

* Computer literate with moderate Excel and strong Outlook skills

* Excellent attention to detail

* Good at working as part of a team and individually

* Excellent organisational and time management skills

If you feel you have the skills and experience please upload your CV in the first instance