Trades & Services

Field Engineer

Full Time

Looking for your next Field Engineer opportunity? Look no further!

We have a fantastic opportunity for a Field Engineer to join us in NHS Shared Business Services and provide second line support and technical implementation of infrastructure technologies including installation, maintenance and performance optimisation.

If you have infrastructure experience, enjoy working to tight deadlines and you’re great at organising your time, we want to hear from you!

Key responsibilities:

Evaluate hardware and software (for server, network, storage or desktop environments)
Test all deliverables produced and document results
Integration and test of new products (both hardware and software) for incorporation into programme infrastructure
Administration and enhancement of the environment and its supportability
Provide second line support
Carry out project tasks to ensure the viability of the project
Accurately assess time to complete tasks in order to follow standard project processes and procedures
To be aware of the relevant SLA structure and to respond, fix or escalate according to the limits set out within that structure
Maintain Operational and User procedures to ensure that Team Leader is informed of progress

Essential skills
You need to have:

Good working knowledge and experience of associated infrastructure engineering tools, techniques, methods within their specialist area
Demonstrable experience of working as an Infrastructure Engineer on small or medium sized software engineering projects
Infrastructure skills covering administration, fault finding/diagnosis and fix
Experience within a customer support environment
Documentation skills, with the ability to produce documents for use by an end user, as well as operational procedure documentation for use by service desk personnel
Previous work experience in infrastructure management

It would be great if you had:

Experience of: File/Print Clusters an advantage, enterprise level thin client environments an advantage, messaging systems an advantage
Accreditation to MCP level or equivalent
Diploma in Computer Sciences

If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!

Full Time Permanent
Location Huntingdon
Security Clearance Level DBS
Internal Recruiter Gem
Salary Competitive salary depending on experience
Benefits 25 days annual leave with the option to buy additional days, life assurance, pension, discretionary annual bonus and generous flexible benefits fund

Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Loved reading about this job and want to know more about our company? Why not click here to learn more?

This year we have been ranked in the top 40 large companies to work for in the UK and our unique partnership between the Department of Health and Sopra Steria means that we are market leaders in corporate service delivery with around 40% of the NHS using one or more of our products. With unrivalled knowledge and experience, we provide high-quality, value-for-money finance, procurement and employment services to the NHS, helping them overcome any challenges they face in the back office.

Our vision is to help the NHS save money and enhance quality, providing a real-life impact where the changes we make can improve health, innovate to save lives, and deliver better outcomes.

Do you want to part of our journey?