Hospitality & Tourism

General Manager

Full Time

Standing proudly on Bennett’s Hill is Birmingham Cosy Club. Catering for brunch, lunch, dinner and those late night drinks. Birmingham Cosy Club is the perfect place to unwind at any time. Built in 1830, this Corinthian-styled masterpiece was originally the headquarters for the Birmingham Banking Company. In 1914, the building was taken over by the Midland Bank. Now of course, it’s our Birmingham Cosy Club. Inside we’ve kept to the neo-classical theme with original details like the eight columns stretching from the bar to the restaurant and intricate ceiling details (though admittedly we added the animal heads). In the dining area you’ll find wood-panelling to add an air of decadence, coupled with comfy leather chairs for a more relaxed feel in the seating areas. An elegant staircase leads to the mezzanine for discreet dining, and we’ve even kept the bank’s boardroom should one fancy a more private engagement. Dual aspects and large-framed windows add to the already spacious feel of this Cosy Club, which with room for 162 guests in the main area and an additional 40 in the boardroom, makes this one of our grandest Clubs.
What we are looking for:

Instead of being confined to an office, as our General Manager you play an active and passionate role in setting the scene for our guests across the whole site. Picture this: a beautiful location that buzzes with anticipation. Clinking glasses. Rapturous conversation. A glamourous serving of bygone era. You’re at the heart of it, leading your team.

To join us, you need to be charming. To thrive, you need to have confidence in yourself and the ability to view every shift as an event. Leading from the front, you’ll be adaptable, complementing and trusting your team to get things done but never hesitating to roll up your own sleeves. That’s the secret to exceptional service – we never let our standards slip.

Success is a shared responsibility, but as the General Manager we look to you for accountability. With us, you can make your mark thanks to your undeniable restauranteur attitude, bolstering and adoring the site as your own with the support of our passionate Cosy Clubbers. Above all, you know the importance of a warm welcome and why it needs no explanation; offering our guests exceptional and genuine service is all part of the escapism.

What do you get?

As our General Manager, you’ll get a competitive salary with bonus scheme that pays out regularly.
Overtime pay for every hour worked over contracted hours.
Power over your pay with Wagestream.
Annual Loyalty share award option.
Meals on duty and paid breaks.
Unlimited 50% off staff discount to partake in merriment outside working hours.
Enhanced maternity/paternity benefit (according to length of service).
An invitation to the most talked-about staff party in hospitality- Loungefest!
Best of all, you get to be a Cosy Clubber.

What we’re about

Be prepared for casual days, vibrant evenings, and weekends where we’re the life and soul of the party! Cosy Club’s unique atmosphere is consistent, but the sporadic expectations of our guests mean the pace of service can change at a moment’s notice – and so it should! This is an opportunity you won’t want to miss.

Want to join us apply today!