Call Centre / CustomerService

Insurance Sales Consultant – work from home

Not Specified

An exciting opportunity to join a forward thinking business looking for an Inbound Sales Advisor to join their team. If you have experience within insurance or financial services then this may be the role for you!

Client Details

Our client is an insurance provider supporting a wide range of customers. Due to business growth, they are looking to offer a work from home opportunity that supports your lifestyle and the way you want to work! They are looking for experienced Insurance Sales Advisors to join their team. This role is remote so you don’t have to travel to Manchester.

Description

Duties of the role include:

  • take inbound sales calls from prospective customers who have generated quotes, either from their partners, a comparison website, or directly from our website
  • take inbound renewals calls from existing customers, supporting them in arrange insurance policy renewals
  • take inbound service calls supporting existing customers with a range of post sales support including policy changes, cancellations and general queries, addressing any customer needs and concerns
  • follow the complete sales, service and renewals processes through to completion, ensuring card payment details and direct debits are completed accurately
  • adhere to all compliance and quality standards including FCA Regulations and GDPR

Profile

The successful candidate will be/have:

  • Passsion for sales and services
  • Experience within financial services, preferably insurance
  • highly resilient with strong attention to detail
  • Good active listening skills
  • Ability to support customers with concerns questions and ensure a positive customer experience

Job Offer

Salary £24k

Work from home opportunity

Exceptional company benefits