Trades & Services

Prison Custody Officer

Full Time

Main Responsibilities



£24,415.33 per annum

Permanent, Full Time – 39 hours per week, with various shifts

Benefits: Company Pension, free on-site parking, staff canteen, life insurance, ‘Perks’ at Work discounts, free uniform, onsite gym and local Gym discounts and extensive training and development.

Be that person who makes a difference every day, the chance to do an extraordinary job

Looking for a secure and permanent career with a future? Are you a good communicator? Do you have resilience? A good listener?

Prison Custody Officers (PCOs) are key to the effective running of our prisons and we are looking for people who can fit naturally into this role. There is no such thing as a ‘typical’ Prison Custody Officer. We encourage applications from individuals from a diverse range of backgrounds, who can demonstrate the integrity, resilience and strong communication skills needed to thrive in this role. No specific qualifications or relevant experience is required.

The philosophy of our prisons is to rehabilitate offenders and equip them to re-integrate into mainstream society on release. We seek to normalise prison conditions as far as possible to reflect life in the outside community. Our aim is to create an environment in which staff and prisoners feel safe.

The people in your care will have a variety of different needs and it will be your role to ensure those individuals are treated with dignity and respect and helped to find a new way of life whilst maintaining a safe, secure and structured environment. You will be pivotal in motivating offenders to change their attitudes and make better life choices going forward.

You will have a number of key responsibilities that assist Prisoner reform, as well as playing a key role in providing prisoners with structure and routine, making sure they get to work in the morning, are actively engaging in education and the prison regime and are secure in their cell in the evening.

The Ideal Candidate

During your career, there will be opportunities to progress to management or undertake additional training to either undertake additional duties or specialise in areas such as:

Incident negotiator, offender managers, security intelligence, substance misuse, induction, safer custody, etc.

We also have staff who become instructors, these staff deliver staff training in areas such as:-

Control & Restraint, First Aid and Fire Safety.

Your initial training lasts for 9 weeks, where you will receive comprehensive training, which includes Control & Restraint, First Aid, Interpersonal skills and Health & Safety.

Equality and Diversity is an important part of G4S Care and Rehabilitation Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process.

Our training and operational practices emphasise the need to treat prisoners with dignity and respect and G4S staff build positive and supportive relationships with the prisoners in their care.

Our team has a real opportunity to make a difference and we encourage people to improve the way we operate and develop new ways of working to improve safety and better support prisoners. If you join us, you’ll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need to build and develop a successful career with us.

Please note that these vacancies are subject to a 5 year checkable history and the strict vetting standards set by G4S, and Her Majesty’s Prison and Probation Service and are exempt from the Rehabilitation of Offenders Act.

You must be eligible to work in the UK and must have been resident in the UK for a minimum period of 3 years. You will also need to provide full details of your employment and education history for the last 5 years as part of the security screening process for this role.

Please be aware, there is no need for you to apply again if you currently have a live application in progress with us.