Senior Customer Success Manager
– Permanent
– London
– Flexible working
The requirements:
- You are client obsessed and confident; a strong communicator who can tell trend stories.
- You have a passion for helping our clients achieve their strategic goals.
- You are strategic and can develop and roll out cross-company programmes to build strategic capabilities.
- You are a coach, a trainer, a leader by influence, an impact maker.
- You are inquisitive and determined to understand what makes our clients tick, so you can outperform expectation.
- You are a highly effective influencer who can drive outcomes through other teams.
- You are able to build strong relationships at all levels of organisations, both internally and externally.
- Ideally, you are a proven retention and growth professional in a B2B environment with experience of a digital platform product.
Lorien Plc is acting as an Employment Agency in relation to this vacancy.